Experts in Improving Customer and Workplace Communication,
Engagement, Interactions, and Relationships

Past Programs

Arnold photo in seminarArnold works with his clients to assist them in building stronger customer and workplace relationships by improving verbal, interpersonal and organizational communication.

All of Arnold’s programs are motivational, interactive, fun, thought-provoking, enthusiastic and content-rich. His programs can be offered as a keynote, breakout session, seminar, luncheon or dinner speech, facilitation, retreat or a longer term training session.

Arnold has delivered over 2,500 paid presentations and has worked with over 500 different types of companies, organizations and governmental agencies. He averages 4.8 to 5.0 out of 5.0 on presentations with over 90% of his clients hiring him back. Here are a few examples describing the types of programs and companies Arnold has worked with. Please see the list below of Arnold’s 500+ clients.


stratford

Stratford University

Commencement speaker for 450 graduating undergraduate and graduate students and 1,900 guests.


bristol-myers-squibb

Bristol Myers Squibb

Delivered keynote presentation for interns focusing on improving rapport, relationships and connections with customers and co-workers.


Lexus-logo-3

Lexus

Delivered multiple all day workshops throughout the USA for field representatives of Lexus to improve communication, persuasion, relationship building and getting along with Lexus dealers and the dealership personnel.


department-of-energy

U.S. Department of Energy

Delivered 2-day sessions on “Communication for Leaders”


lockheed-martin

Lockheed Martin

After dinner keynote for annual meeting of the Business Management Division. My topic was, “Personalize the Brand … Build Rapport, Relationships and Connect.”


chrysler

Chrysler Corporation

Delivered an all day session on getting along and communication for minorities that own dealerships.


homeland-security

Homeland Security

Delivered a 2.5 hour workshop on “Winning Presentation Skills.” Hired to deliver same session 8 times.


nih

National Institutes of Health

Delivered one day programs and one and half day retreats for various divisions of NIH . The focus of these seminars/facilitations was on communication, getting along, teambuilding and building a positive and productive work atmosphere.


nasa

NASA

Delivered 1/2 day sessions on presentation skills and getting along for NASA employees.


pfizer

Pfizer Pharmaceuticals

General session speaker for conferences on “Winning Presentation Skills”. I have also been a facilitator for Pfizer staff and doctors on helping them to build and enhance their presentation skills (videotape and critique).


embassyofaus

Embassy of Australia

Workshop leader for over 20 sessions . The 3-hour to 1-day sessions focused on communication, teambuilding, leadership and interpersonal relations.


american-college-of-physicians

American College of Physicians

Delivered 3-hour presentation skills workshops.


More Clients…

  • National Association of Counties
  • Forrester Construction
  • Outdoor Retailers Association, Ski Industries of America and the Outdoor Recreation Coalition of America
  • Educational Systems Federal Credit Union
  • National Association of Credit Management
  • WPX Energy
  • Cobham
  • Public Risk Management Association
  • Chartered Property Casualty Underwriters Society of Southern California
  • Wiley Rein Law Firm
  • AgCarolina Financial (part of nationwide Farm Credit System)
  • Mayer, Brown Law Firm
  • Skadden Arps Law Firm
  • Federal Bureau of Investigation
  • National Automobile Dealers Association
  • National Council of LaRaza
  • North Carolina, New Hampshire and Pennsylvania Automobile Dealers Associations
  • American Association of Colleges of Nursing
  • Association of Premier Nanny Agencies
  • Leisure Trends Group
  • Jefferson Government Relations
  • Kaiser Permanente
  • Panhandle Telephone Company
  • Traylor Construction
  • Project Management Institute
  • Victory Automotive Group
  • Inter-American Development Bank
  • Baldrige Performance Excellence Program
  • Chrysler Corporation
  • Willard Hotel
  • Office of Personnel Management
  • North Carolina Telecommunications and Cable Association
  • Homeland Security
  • US Department of the Treasury
  • National Institutes of Standards and Technology
  • US Patent and Trademark Office
  • US Department of Transportation
  • Drug Enforcement Agency
  • DEA
  • FBI
  • US Department of Justice
  • US Department of the Interior
  • US Small Business Administration and others
  • Aspen Institute
  • Slotesz, Associates
  • National Labor Relations Board
  • PMMI
  • Xerox, Saic, Vistronix, Soltera, ACS, Booz-Allen
  • Washington DC Council of Governments
  • CDW
  • Forever Broadcasting
  • U.S. Army
  • Southern California International Brotherhood of Electrical Workers
  • Phillips Seafood
  • British Telecom
  • Marin County California Realtors Association
  • American Association of Retired Persons
  • Choice Hotels
  • Manitoba Hydroelectric
  • Willard Hotel
  • U.S. Treasury -Financial Management Service
  • National Education Association
  • U.S. Comptroller of the Currency
  • Sioux Falls Sales and Marketing Executives International
  • Environmental Protection Agency
  • Florida Independent Schools Business Officers
  • Simonton
  • Hellenic American Women’s Council
  • Toyota
  • Full Circle Group representing Northface Outdoor Clothing
  • The Executive Committee (now Vistage)
  • Long and Foster Realtors
  • New England Satellite Systems
  • Forward Corporation
  • U.S. Department of Commerce
  • Dewberry Companies (Dewberry and Davis)
  • Government Program Management Summit
  • Virginia Association of Meeting Planners
  • Georgia Propane Gas Association
  • Precision Tune Up and Lube Shops
  • Hess Construction Company
  • Mid-Atlantic Cable Television Marketing Association
  • Health Sport (a chain of fitness centers)
  • Morgan Keegan, Inc. (Investment and Banking)
  • World Trade Center of Trinidad and Tobago
  • Archer Daniels Midland
  • Ryan’s family Steak Houses
  • Retail Solutions Providers Association
  • Michigan Works
  • Mayer, Brown, Rowe and Maw Law Firm
  • National Propane Associations
  • Edison Electric
  • Combined Construction Groups
  • Independent Cash Register Dealers Association
  • Market Bridge Research Firm
  • Grand Rapids Home and Building Association
  • Pennsylvania Funeral and Cemetery Directors Association
  • Andrews Federal Credit Union
  • Columbia United Providers Healthcare
  • American Bus Association
  • National Association of Homebuilders
  • Outdoor Retailer
  • Medical College of Georgia
  • Padgett-Thompson Seminars
  • Medical Group Management Association
  • NCI Information Systems
  • Mainstreet Technologies
  • SAIC (Science Applications International Corporation)
  • Fairfax County Department of Taxation
  • Coastal Health Department of Georgia
  • Satellite Broadcasting and Communication Association
  • U.S State Departments’ Credit Union
  • AmericInn Motel
  • National Association of Convenience Stores
  • Washington DC Pretrial Agency
  • Defense Logistics Agency
  • Phillips Publishing
  • Cable Television Marketing Association
  • Business Technology Association
  • ERA realty
  • PEPCO (Potomac Electric and Power Company).
  • Outdoor Industry Association
  • Association of Professional Nanny Agencies
  • Document Management Industries Association.
  • Comstor (computer manufacturer – subsidiary of GE)
  • Commodity Brokers Association
  • American Society of Travel Agents
  • Bicycle Business Conference
  • Heery International (a design build, architectural and engineering firm)
  • Department of Agriculture
  • Meeting Planners International
  • Close Up Foundation
  • Planning Research Corporation and Litton Industries
  • Calvert Financial Group
  • Texas Pest Control Association
  • Regan National Airport
  • CANUSA Inc
  • Marasco-Newton Consulting
  • Greenvest Land Development and Cambridge Builders
  • National Association of Homebuilders
  • Industrial Fabrics Association
  • American Subcontractors Association
  • CARR Realty
  • Delaware National Guard
  • Washington Post
  • National Glass Association
  • National Telecommunications and Cooperative Association
  • Baton Rouge Chamber of Commerce, Fairfax Chamber of Commerce and the Skokie Illinois Chamber of Commerce
  • American Association of Art Museum Directors
  • American Trial Lawyers Association
  • Sales and Marketing Executives International
  • BDE Engineering
  • National Association of Industrial and Office Properties

See a full list of Arnold’s 500+ Clients

Learn More