Experts in Improving Customer and Workplace Communication,
Engagement, Interactions, and Relationships


Presentation and Communication Resources

5 Ways to Deal with Backstabbers

5 Ways to Deal with Know-it-Alls

7 Ways to Handle Difficult Conversations

8 Ways to Handle Bullies at Work

9 Ways to Control Your Anger

10 Top Acts of Rudeness

12 Most Common Problems Presenters Face

15 Ways to Deal with Difficult People

20 Ways To Be More Memorable

25 Ways to Keep Your Customers for Life

36 Ways to Motivate Employees

50 Ways to Create Lasting Connections

Are You Connecting with Others?

Are You Difficult

Are Your Presentations Boring?

Attitude: Deadly or Dazzling?

Avoid Connection Crushers

Believe It to Achieve It

Building Enduring Relationships

Check Out Your Rule Book

Criticizing or Negating Ideas Can Destroy Relationships

Customer Service – 5 Ways to Keep Customers for Life

Do You Want to Be Right or Happy?

Fear of Speaking

Get Along Quiz

Grumbling and Groaning Destroy Relationships


How To Make Your Sales Presentation Come Alive

How To Resolve Complaints

How To Show Appreciation

Language, Words and Pharases that Destroy Relationships

Leadership – 10 Proven Values All Leaders Share

Let Go of Labels and Snap Judgements of Others

Make Positive Intention a Daily Habit

Master Emotional Control

Networking – Best Practices – How to Work a Room

PowerPoint Do’s and Don’ts

Presentation Emergencies

Pump Up Your Persuasive Powers

Rev Up Your Rapport

Speakers Anxiety

Speakers Relaxation Exercise

Stop Comparing Yourself to Others

Team Meetings – 14 Guidelines

What’s Wrong with Being Right

Where Are Your Manners?

Why Sales Don’t Close

Strengthen Your Presentation and Communication Skills

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